Returns & Exchanges
At Clothes Mentor Wilmington NC #123, we want you to love your designer finds; however, if you are not completely satisfied, we offer a straightforward return process for store credit or exchange. Please ensure all items are returned in their original condition with the store tags still attached within our designated return window.
Check Your Receipt
Verify that your purchase was made within the last 7 days and that the item was not marked as a 'Final Sale' or 'Clearance' selection.
Keep Tags Attached
Ensure that the original Clothes Mentor Wilmington price tags remain securely attached to the garment to qualify for an exchange or store credit.
Visit Our Store
Bring your items and the original sales receipt back to our Wilmington location at 123 Main Street during regular business hours.
Receive Store Credit
Once our team verifies the condition of your items, we will issue a store credit or assist you in finding a replacement piece from our current inventory.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing